24/7 service worldwidE
Werkina has built a leading position through innovation and reliability. Reliability in both quality and in compliance with agreements. Therefore, much attention was paid to setting up a well-oiled service organization.
This made possible that:
- Werkina offers 24/7 technical support worldwide.
- Service has been provided in the Benelux and Germany, but also in France, Norway, Turkey, Poland, Serbia, Panama en Paraguay.
- Currently Werkina is servicing around 1,200 ships.
- These are tankers, dry cargo barges, workboats, pushers and passenger vessels.
Werkina understands the importance of a strong service unit.
- You always speak directly with a technician through a service hotline.
- All mechanics are well trained and in possession of several specialist certificates.
- High level engineers offer online support for software issues.
- 8 to 10 service technicians are permanent on the go.
- They handle 60 to 80 calls per week.
In order to keep the workflow and service level high, a well-organized warehouse is essential.
- Permanent around 4,000 parts in stock.
- All common components in stock, including complete radar systems, turn indicators, etc.
Service technician outside office hours
(Monday - thursday from 7:30 - 16:30, friday from 7:30 - 15:15)
M +31 (0)6 22666499
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